DS Salon Alcobendas

NOT RECOMMENDED, not very meticulous, they do not pay the utmost attention to customers, you get lost in problems between insurance and the workshop itself, when they should give you solutions instead of problems.nI took my DS7 crossback to repair a scope from behind, at a cost of 5k euros. Apparently everything had been repaired but they already told me when I got to pick it up that they were missing a piece to change. I see that the adjustment of the wheel arches were not correct and I tell you but they attribute it to not having been replaced (it is not understood since they have little cost and paid the opposite insurance). After taking the car back for the expert to see it again, it turns out that he never comes, the body shop manager says that the insurance expert does not go and the insurance experts say that the workshop has not notified them. I have filed a complaint with my insurance, but I have taken the car to that workshop, I have placed my trust in them and they must give me the finished car and manage everything with the insurance, it seems to be the most logical thing to do.nThen we started with the confinement and I have been 4 months after they finally change the part, which I have not been able to get until I asked for the claim sheet when, curiously, they told me that the bodywork manager who attended me no longer worked there. Of course I had to take the car back to me a third time, pay for the gas and lose the waiting time there.

Exquisite attention. Mariana a great professional.

Good attention and good explanations of the product that I went to see

Our experience has been very good. Mariana attended us, and very happy with her.

We were not served, there are very few vendors