Map
Detailed Information
- Place Types Local government office
- Address Kantauri plaza, 13, 20750 Zumaia, Gipuzkoa, Spain
- Coordinate 43.2947881,-2.2558828
- Website http://www.zumaia.eus/turismoa
- Rating 4.3
- Compound Code 7PVV+WJ Zumaia, Spain
Openning hours
- Monday Closed
- Tuesday 10:00 AM – 2:00 PM, 4:00 – 6:00 PM
- Wednesday 10:00 AM – 2:00 PM, 4:00 – 6:00 PM
- Thursday 10:00 AM – 2:00 PM, 4:00 – 6:00 PM
- Friday 10:00 AM – 2:00 PM, 4:00 – 6:00 PM
- Saturday 10:00 AM – 2:00 PM, 4:00 – 6:00 PM
- Sunday 10:00 AM – 2:00 PM
Photos
Reviews
The lady on the counter was very nice, answered patiently to all my questions, explained me everything very well and nicely. When I came back the next day, she immediately remembered me and again took her time to assist me with the booking of a tour. When she found out I am from Germany, she started speaking with me in German. I could even leave my stuff in the office during the tour.
Very nice staff and great service, can only recommend!
Wonderful and helpful staff!
Very good attention
The tourist office sells me a ticket at 11.20am to do the tour that starts at 11.30am knowing that there is no time to arrive and assures me that the boat would wait for me to arrive. I don't have time, I miss the tour. They do not return the money or notify me at the time of purchase of this detail. I call and they offer to do it at 6.30pm and I accept but they don't include me on the 6.30pm list and I miss the tour again. I call them at 6.30pm and they offer me another one at 7.30pm. They make me lose all day in Zumaia knowing that the maximum parking ticket is 8 hours. So I waste the whole day changing my car from parking to parking lot so I don't get fined. They warn me that "they have done me three favors" and do not apologize. At the dock, I see how there is a private company that does the same tour every hour and at the tourist office, when I call them, they deny me. A disaster by day. They are very friendly and polite, like all Basques, but they should report better.
Very slow. In the end we did not enter. There were 2 old men about 20 min to attend to them.
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