Hyundai Almoauto Motor

I want to express my great experience with Hyundai Almoauto, and above all to thank the treatment received by Sonia. Thanks to her, all my doubts were resolved, she is a great professional, and all this led me to purchase my vehicle at this dealership. I can only thank Sonia !!

Debido a mi trabajo y el uso que hago de los coches, tiendo a visitar muchos concesionarios y talleres de distintas marcas. Hoy he recogido un Tucson y me ha sorprendido muy agradablemente el trato recibido por Matilde, tanto el trato recibido (preocupandose en todo momento por los detalles), como la profesionalidad han sido excelentes. Si el comportamiento del vehiculo es igual que las primeras impresiones que he tenido gracias al personal de Almoauto, este va a ser un grandisimo coche.

Well, although I already shared it with the sales manager and indicated that I would make a claim, so I do not think this review is a surprise.nMy experience has been very bad despite supposedly going to a place where I was going to be well attended by the recommendations.nRegarding the price, I can not have a complaint since everything must be said was good, but the treatment by the salesperson in this case the sales manager was NEFASTO, in two months that we have been in the process between offering me the vehicle until finally I have received the documentation and the keys to my car, I do not know how many calls I had to make so that I was informed of the status of the process of my car, of the queues without exaggerating 90% of the calls I do not I took them, not even answered me .... I resorted to whatsapp understanding the dates that it was and the volume of work that could have, without success either since it left me in sight without answer.nI have spent a month and a half without the second key to my car risking losing it and not having another, writing and calling to see what happened and I have been literally ignored, who is interested of course I can demonstrate with calls, whatsapp ... I missed making smoke signals.nAs I have commented to her directly, I believe that the need I had to buy the car has been abused, not giving me an adequate treatment, of course I would not recommend this dealer to anyone or at least that this commercial would attend to him, although I suspect that it will have been a specific case and as I say of abuse due to the need that I had.nI would have loved to put a good review since the vehicle and price have been good.

I bought my Hyundai i20 there and the treatment from Matilde was very good. We were in contact throughout the week prior to the purchase of the car and we carried out the procedures very easily and quickly.

For starters I have to say that I would give it 20 stars if I could! I bought my Hyundai i30 car with Matilde, a charming person, very professional, smiling, outstanding at all times, the way and form in which she tries to help and advise you is of excellent quality. I am very grateful for the entire process and management. Thank you so much for everything.