Apodemia

I bought some rhinestone hoop earrings in August 2019. After a few days the stones that the earrings had fell off, I went to ask them to fix them and presenting the purchase receipt there was no problem. After a few days the stones continued to fall. I went to the store and directly asked for the refund. They told me that they could not make me a refund, but they could give me a voucher to spend in the store for 1 year, I accepted. In June 2020 I went to the store to spend the 69 euro voucher. Buy a ring for € 29. They made me a voucher for 40 euros, and the saleswoman also told me not to worry about the validity of the coupon that, due to the confinement issue, would take three more months to be able to spend the voucher (until November 2020). In September I went back to the store to spend the € 40 voucher. At first the clerk tells me that the voucher code is not valid. Then he says everything is very strange because in June the store was closed. I explain everything to him and he kept wondering if I was sure I had been in the store in June because at that time it was closed, laughing.nnHow will the store be closed if I have a voucher with a stamp and the date signed by an employee?nnFinally, he had no choice but to say that the voucher had expired. Without giving me any solution.nnConclusion, customer service leaves a lot to be desired. The quality of the product is not at all commensurate with the price they have. The shop assistants not decisive.

It has changed places. In this place there is a tobacconist

I love everything in the store, the beautiful collections and the exquisite treatment. I have bought 3 times there and will come back ud83dude09.

Excellent customer service!

The attention leaves a lot to be desired. In addition, you come to ask for an article. Specifically and they look at you with a face of pride, and it teaches you everything except what you have asked them. The. It is true that I do not intend to return in my life.nnAs advice, run away from the store and you'll save yourself a bad drink (shame on others).