Druni Perfumerías ®

Good prices!!

I went to buy a perfume, a friendly shop assistant sprinkled a perfume on each arm and a third fragrance on a slip of paper. I was comparing the smells to see which one I decided on, but another shop assistant arrived and demanded that I put on the mask (I lowered it to my mouth so I could smell). I told her that I was comparing the scents, but she insisted ... When I left the store I could already smell and decide which one I had. I ordered it online from another company. Thanks to the attentive young lady who showered me with the testers!

It is very clean and organized. The girls are very attentive.

I am a regular customer of this store, my name is Manuel, and if I am, it is because it more than satisfies the treatment, quality and attention received from the workers (with the exception of those responsible for months). Certain comments about them, the ordinary workers, seem unfair to me, since most of them are very friendly and attentive. It is true that since Diana and Raquel are not responsible (for whatever reason), the store is a bit derailed, but not because of the workers, but because of the two young women who now act as managers, as they notably suffer from sense of leadership, I think I remember that one is called Susana and the other Mercedes. There have been two rather embarrassing episodes that I have witnessed in the store, from my point of view. The first of them was when one of those responsible, Mercedes, began to yell in a very bad way at a worker to get in the box, while she was attending to me. Obviously, this girl who was taking care of me in a very good way (she was a little girl with reddish hair) put up with the guy and I tried to facilitate his work and told him not to worry, to go to his box and to be calm that the The problem was her manager, who was a moody woman. And the second episode was with the other person in charge, a blonde: first, her manners with clients are not very appropriate (a bit contemptuous treatment, haughty looks, calls for attention without respect ...) and second, she lacks manners to address her companions. Both responsible parties have to be aware that they have to be leaders, and if you have to scold, it is not done in front of customers or yelling in the hallways. That gives a very bad image to the consumer and to the Druny franchise itself. From my experience of 36 years as head of section in the English Court, I just want to state that a person who is in charge and who is responsible, must assume his position with responsibility, contingency and above all serenity: one can be responsible without being haughty with your workers, much less without being arrogant / a. Finally, I want to record the kindness of the ordinary workers (Sandra, Barbara and the red-haired girl, I think her name is Lidia ...). They have always treated me in very good ways, especially in these times of Covid-19. It has to be very difficult to deal with impertinent people, as they do, when what they really want is to preserve the safety of everyone in the store. A 10 more than deserved for them and congratulations for their work. Regarding those responsible, I hope that my comment will serve as something constructive and that they try to realize that they have to promote good roll with responsibility. I have been going to the store for years and will continue to go because they always attend to my requests with kindness, empathy and care.

Very unfriendly. I was trying a sample perfume (the bottle was in the stand available to the public without a sign warning that this could not be done) and two shop assistants yelled at us and rudely indicated that this could not be done. That we wait for a shop assistant to show us. Frightening. I was going with my mother who is an elderly person and she left scared and hurt by the screams. You have to serve the public with affection (or at least with education) especially older people. I do not think it will go any further.