HERMANOS VIÑARAS TOLEDO Peugeot

I have bought them a car and have recommended them to other friends, some of whom have also bought them a car. Probably, at home we will continue to buy other vehicles (in June it is time to change another) but not without first looking at other dealerships. My experience with Hermanos Viñaras de Olías del Rey is as follows:nn1. At the beginning of October I order a Peugeot 3008 GT Pack Hybrid 225, paying € 1,000 in reserve and with an initial delivery forecast, according to the manufacturer's computer system, for the end of November.nn2. The contact person is Paco Sepúlveda, excellent in everything and highly recommended. He warns me of the possibility of delays, common especially due to the pandemic and being a new model.nn3. Paco informs me of everything promptly. Especially from the delays in the arrival of the car, according to the manufacturer's platform, CAR. However, I send all the documentation that they require me to carry out procedures.nn4. Finally, the vehicle arrives from France at the end of December, specifically the 28th. The dealer asks me to make the payment to register it but with delivery this year, something that I do not accept to avoid, for a few days, generating one more year of age of the vehicle knowing that I will not have it until this year 2021.nn5. On day 4 he made the payment and on day 7 he is enrolled.nn6. Filomena arrives and Toledo collapses.nn7. Paco informs me that on 01/13 at 4:00 p.m. the car has been loaded by the transport that must bring it to Barcelona. Three days later I don't know anything else. I don't know if it has been lost, if the journey from Toledo to Barcelona is in stages ... But I do know that the roads are perfectly passable.nnThe bottom line is ... good commercial, good condition, but failure to deliver the vehicle. The delay, from November to the middle or end of January, is a significant expense for me because I occasionally have to dispose of a foreign vehicle. I can understand the factory delay, the delay of one or two days due to snow once the car is in Toledo, but it is not understandable that it takes more than 1 day to bring the car to Barcelona. And even less, that the concessionaire, its owner Sergio Viñaras, whom I have addressed on several occasions by mail, does not give any explanation or have any commercial details to compensate for the breach. It's a shame because we would have bought other vehicles from them without hesitation. Now they will only be an option to assess if the car is for immediate delivery. If I had bought it at the Mataró dealership from which we have bought 4 vehicles in the last 4 years, I would already have my new Peugeot 3008 and would not have had to spend on a temporary replacement.nThe stars of the review have been earned by the commercial Paco Sepúlveda alone. The dealer ... 0. Hermanos Viñaras is not up to the professionalism of its salesperson, Paco Sepúlveda. A shame.nVery not recommended if the purchase is for a vehicle that they do not have in stock, or you are from the same town where the dealer is located, because the deliveries ... fatal. By the way, I can't illustrate the review with photos because they haven't even sent me photos of the vehicle. I will update this review when I receive the vehicle.nUpdate 01/18/2021: as of today I still have no vehicle and no information.nUpdate 01/21/2021: Vehicle received on 01/19/2021. Without a printed instruction manual and with a small dent in the front left door indicated in the delivery report by the carrier and communicated to Hermanos Viñaras the same day, with photos, without even having informed me how to proceed.