EESS OCTAPLUS S.L.

Good morning, after having had an important incident with this gas station, especially the car wash service, I wanted to warn you, that you avoid taking your cars to wash, especially when it is a sports car, I explain I have sports with big tires, I took him to wash on July 10, 2020, after having put some beautiful new tires, I go to the laundry, and I explain to the boy who takes care of washing the vehicle and directing his vehicle from which one cannot get off to control, because it is a tunnel for a drag train, before putting it inside I let you know if my wheels fit and that they do not spoil them that they are new and that I will control it with more attention ... The boy just makes me pass Without putting any problem, before the back ones were introduced, under the window a second time and I warn you to please take a good look, especially the back ones that are wider.nResult after leaving the wash, effectively that drag tunnel scrapes my front left tire,nAfter a long debate with the manager of the gas station who almost left me as a liar and verified by video camera that I actually warned them 2 times, also the boy who works there recognizes my warnings, we filled in a friendly part, to take charge of said damage to my vehicle, signing and sealing it acknowledging the facts.nMy surprise is the following at what level of stupidity, the manager tells me that those who work there are not trained, to control those situations, as if we were all fools.nSo difficult is it to control that or to tell a client, that it is very fair and that he does not advise me to put the car in a happy wash?nI would have backed out right away and not put him in the laundry room.nThe thing does not stop there, my insurance claims them, and their insurance does not take care of it, because what peace of mind for customers who use happy laundry.nNext step, my insurance tries several months to contact the establishment and it is impossible to pass everything, and they do not answer anything.nSeeing all this comes my advice, do not take your cars there if they are sports cars or in any other case, because they will attend to them in that way, so bad and lack of professionalism.nShameful ...... Result of everything, your word against his, but well, we already know that life gives you what you do to others .....nI also advise the owner of the gas station who is a well-known person in Sagunto, to hire professionals, and managers, who know how to run a business.nnI've been waiting for 6 months for them to be responsible, but according to what I see, it will be difficult, and I am one of the people who always recognize the good and the bad things, my advice to Octaplus Sagunto, take care of your customers, because in the end if you don't take care of them, they leave and the publicity is bad ...nnI hope my opinion is worth it.nnOtherwise everything ok, a cordial greeting and thanks for having read my comment .....

One of the workers whose name I do not know is a brunette girl who has been there for many years. She has very little empathy with people and little sympathy. Arriving with my 4-month-old baby alone and needing a jug of water at 4:00 p.m. there was no one else there and I asked the worker who puts gasoline if I could please take it out so I wouldn't leave my baby alone in the car Since they did not have work and asked this girl who I imagine will be the manager who was in the box and did not let the worker take out the jug of water that I urgently needed and that is an essential item. The boy kindly offered to watch the child as he entered and I had to run in and on top of that the girl was not even able to say anything to me, she charged me for the water as if she owed her something, apart from the fact that I am a neighbor and a regular customer. IM not coming back anymore.

Accurate cheap and optimal service

Very good price in the car wash and they leave the car like it came from a dealer, I am a regular customer when it comes to washing the car!

Excellent attention