Hyundai Hercos Motor

Excellent attention. They found the car problem right away and since it didn't require repair, they told me how to fix it free of charge. I highlight the kindness and attention of Paula

First last revision, first thing in the morning, very good treatment, friendly and a very professional job executed, thank you very much!

I have a New Hyundai Tucson, which I am very disappointed in. It began to give problems with the change, it stuck and the first and reverse gear did not go well. I had to go to the workshop up to 3 times and at the end with a call to Hyundai Spain Customer Service so that they would listen and not let more time pass since between one thing and another it was approaching a year so that they would give me a solution to my problem .nnWhile the car is in the workshop, they leave me a courtesy Hyundai I10nmy surprise is that in this model it also has the same problem with the change and it is something that catches my attention.nnI comment on all this with the workshop manager Borja Cuadriello, who at first seems attentive but as time goes by his attitude changes completely in a very cool way.nnFinally, the Technician tells me that the problem is with the clutch and they proceed to replace it.nnSpending a few days after replacing the clutch and believing that it would be the definitive solution, I see that the problem persists, that is, at first when the gears were locked it was very continuously (daily) now it is not like that but it does sporadically and on several occasions it happens to me.nnWhat is the answer to this problem for Hyundai Spain and Hyundai Technicians? Well, THAT IS NORMAL !!! They have also answered me.nnOf course I have tried another Tucson (friend) and it has not done anything strange to me in the change and they fit like any other car, correctly.nnHyundai's answer is: it is not the same engine !!! I insist, to change and put a gear ??? is there a difference between a gasoline or diesel ???nnAll these doubts make me browse the Hyundai Forums and see what happens with the change in this Brand, being able to say that this problem is quite common.nnWhat cannot be in a new car, is that on certain occasions you have to press the clutch 2 or 3 times so that the first or reverse gear enters well.nnHere I leave my review in a very simplified way in this case and for you to see and take into account many things like the 5-year Warranty.

Exceptional attention from José Antonio, very professional and attentive. It involves a lot to be able to find the best option.

Terrible service, nefarious treatment by the workshop manager, with bad manners and threatening tone, after a month and a half waiting for the workshop call to make an air conditioning repair so they can leave me a replacement car, I deliver my vehicle (being the same in guarantee and telling me that it does not cover me and that I have to report my insurance), and as my insurer does not confirm in the 3 consecutive days, I receive 10 calls from the workshop manager, imposing that I have to return the vehicle Immediately and if they do not proceed to collect the rent from me, I tell him that I leave work at 9:00 p.m. that it is impossible for me, to which he replies with a cool tone, that he waits for me there at that time, but that he is handed over to him. yaa, due to his manners, I hang up the phone, and I receive 6 other missed calls and threatening emails, the next day my insurer gives the ok and they repair the vehicle which they deliver dirty and in bad ways, being one of the s conditions that the vehicle would leave the workshop clean.nIn short, of real Sorrow.