Nor furniture

Nor delivers beautiful modern furniture in good quality at a good price for Addis standards. Waiting time can last from six to eight weeks, which is normal. Delays happen quite often and delivery dates are not particularly reliable. If there would be better communication around these points, I would give five stars!

Stealing African culture and delivering poor service. Very nice contact at first. Then you have to wait and to beg them to drop your stuff. Standard answer: Tomorrow. And then: Tomorrow. We call you tomorrow, we drop it tomorrow, tomorrow, tomorrow, tomorrow.. Morning, after lunch, afternoon, evening... No pressure. Just give people a realistic date and time because they have a life, too. My delivery then had little flaws. Guess what: we will fix tomorrow. Then they stopped answering the phone. Both numbers. I have no words for such poor customer service. Should have known because their workshop is a mess. Guess they only respect customers that are in the international bubble as they exchange more amongst each other and might stop recommending. So here for everyone else to read: Furniture in the condition delivered is good enough for the balcony and kids to spoil it. So 2 stars overall and definitely no recommendation.

If you are looking for quality, custom furniture in Addis with a bit of fashionable flare, look no further than Nor! I've personally ordered chairs, ottomans, pillows, blankets - which also make great gifts - and pet beds. There are pre-made options available, but the team is open to creative collaboration when you see a fabric they have available that you really like. Customer service is great. The Nor team is very friendly and professional!

Most of my furniture is from Nor - they have unique, timeless pieces made with great care.

The service was amazing!!! Thank you!!!