Panorama Hotel

The hotel is good, the airport shuttle is on time, rooms are having good beds and clean, the shower is bit old and need maintenance for room 302, The restaurant staff are polite plus the Internet speed is good

Comfortable but lacked tea in the room for self service🙂 but otherwise the staff was very friendly and helpful.The hotel has a lot of potential !

I stayed here for my 14 hour layover. The staff is very kind and give good customer service. Was glad we were given dinner even though our flight arrived late at night so we still got dinner even at 10pm. They call on the room phone to wake you up and tell you what time the shuttle comes in the morning to take you to the airport - I appreciated that. It’s a comfortable hotel.

These guys at the reception are extorting people. We asked if they could call us a cab so we can buy toiletries and they asked that we give it them $20 dollars for two toothbrushes. When asked if they could call the cab for us, they refused and insisted they’ll go buy.

I got this hotel for free by Ethiopian Airlines as I had a transit. As it was for free, I cannot really complain. But I would never pay the almost 100$ advertised online, and a much much much cheaper price if the following is improved: Include soap in the bathroom, include at least a second towel to not slip on the floor after shower, make up the room each day, include water in the room, fix the loud ventilation in the bathroom, improve the stability of the internet, don't call for a wakeup call if explicitly asked not to, warm up the meals and provide more variety. Generally, the hotel is very old and there is neither ventilation, nor heating or cooling in the rooms (it was very cold in the mornings). Also, there was absolutely no panorama, so not clear why the name was chosen. The airport shuttle driver was very friendly and he gave me a sim card for my short stay and showed me around the city the next day as it was his day off. The shuttle ride itself was not social-distancing conform though: I was put into a fully loaded minibus for 30min.