Zemen Bank

They fantasize their greatness on online banking, fancy building etc. come on now it’s a financial service industry. “It’s not the infrastructure, It’s the customer service that matters”at the end of the day. I have multiple account here according to their categories and a dollar account as well. I requested a couple of thousand dollars during my travels to where I live and they failed to give me my own money on the excuse of dollar shortage. What made me mad is the way they processed my request is totally unprofessional. I hate to mention names. The other thing is on my last visit, there was a guard, a kind of older guy, that nearly broke my car and was about to fight me over parking spot. He was really rude and aggressive. This is the head office at kasanchise.

The best banking service in Ethiopia! I use five other banks and none of them come close to the exceptional service I get here. What stood out the most is the speed I got my cheque book, normally at other banks I order a check and will be called after two-three days when its ready but here I walked out of the bank with a cheque in my hand after 15mints of ordering it.

'A' class banking service. I live abroad so their online banking system has been GREAT for me! I use one other bank in Ethiopia and their service doesn't even come close to competition with Zemen bank.

Best bank in town,its has a lot different services than other banks but its not fair for the service charge they charged.

Awesome