Histoire d'Or

After the purchase of a gold chain at 150 euros which broke 1 month later (slight passage of a towel after shower ...). So I went to the store to get it under its warranty. To my surprise it did not come under its warranty and no commercial gesture from the saleswoman who offered me her repair for 15 euros. I have experienced better after-sales service and therefore I absolutely do not recommend and I will never set foot in a Histoire d'or store again. PS: For the owner of the store, no need to reply to this message by specifying that your objective is the satisfaction of your customers. Actions rather than words. Regards, Mathieu.

Purchase of a white gold ring in February 2020 already a diamond that is removed and no longer goes into the guarantee even no effort to recover directly "ah no but there your ring is deformed it can be seen that there was a pressure that's why the rhinestones was removed suddenly it will be at your expense "but given the previous comments it was not only to me that we got this really very simple excuse!

How to say .. A very unpleasant after-sales service. Unfortunately, in the center of the east, none of the jewelry stores hold water. I could have encountered a problem in the 3 (Histoire d'or, Contraste as well as Cleor) and for the purchase of jewelry at a certain price. Or the art of selling knock at the price of gold (in us pretending to be at fault when we notice a defect). I strongly recommend these jewelry stores.

Store easily accessible! I have made purchases in the story d or gold store of farebersviller best and I am very satisfied, both in terms of jewelry and staff (reception and advice very very good). I recommend this jewelry !!!!

Lamentable after-sales service, fortunately you are not the only ones on this market