Caisse d'Epargne Toulouse Saint-Exupery

No more, it's hard to imagine. Incompetent and overwhelmed account manager, even the agency manager can't do anything for you. No one is responding to your messages. You will end up with a blocked account or a banking ban when you have money. Disastrous mortgage management. These people are doing everything backwards and plunging you into the wet. Then don't follow your records.

I have been there for 4 months and I am really disappointed with the service. There is a number to a call center, you cannot reach your advisor directly. The messages I leave are of no importance to them! The advisor has changed for 2 months and I have not received any communication from him, I do not even know his name. It's scandalous ! For the price we pay it is normal to expect a minimum of service.

Seriously lacking in professionalism On 5 check deposits 3 problems 16 days for the first before being on the account 12 for the second The machines do not work to deposit checks on that day. We don't help you, we prefer to sit in our chair and huff and look disillusioned when we ask for help. The very friendly response from the receptionist if you are not happy the door is open. Top sales service, you will understand. Never apologies and questions.

Banking adviser to listen and responsive. In a few emails I was able to open a new account and change car insurance with a lower fare than the competition.

Lack of professionalism Loss of documents but it's never their fault To avoid