Caisse d'Epargne Toulouse Carnot

Very welcoming, beware of the advisor you have, she can betray you, otherwise the rest is great.

Deplorable customer service. Technical service not reachable. Obsolete computer platform. I've been trying to get help with a problem for a month and a half, but rare is the time I can reach someone. Their assistance protocols are not working. It's discouraging.

They change me without warning and I took 2 phone appointments or they are supposed to call me ... I'm still waiting for someone to call me! You make me want to change banks!

Uh, if not like the previous comment, my check please? 1 week I'm waiting, there is a lack of staff at your place or what to process the checks? !! We will have to move a little there !!! I really need it !!! There are people who have rent to pay eh ... 09/09/2020 UP: We are 10/01/2020, I still have not received the transfer of the check "trust us, it will happen before Wednesday", she told me the person at the reception. We are Thursday, still nothing, 4 weeks that lasts.

3 weeks that I deposited a check, 2 weeks that one "takes care of me", result: I still do not have my money. It's not their fault if the check is in nature I imagine, but in my usual agency they have a system for searching for missing checks as I was told. In addition the service is poor with a cruel lack of politeness and empathy on the part of some of the employees. I am amazed that the rating of this agency is not even lower