Alamo Rent A Car - Gare de Toulouse-Matabiau

I rented a car at the same time as booking my flight. Alamo had a special offer so I choose them. I had a great experience! At arrival, the desk of Alamo was at the same desk as enterprise and I think it is the same company. The people behind the counter were very friendly and efficient, within two minutes I was on my way to the parking to get my car. Also there the same friendly and efficient reception, with a lot of laughter and good mood. They gave me a beautiful Peugeot 208. When I returned the car 4 days later, it went all very smoothly again and the deposit was back on my back account the next day. Thumbs up for the whole operation, I will use you again next time!

Car booked for 1830, no one is at the desk! So frustrating as we are in a rush

We reserved a car here to take on a week-long vacation. When we got to the counter, they did not have the car, or anything else that would work for us. As a result, we had to book a week-long rental, day-of, at another place. This cost us several hundred dollars... it was really quite disappointing and costly.

I had booked a car with them and I forgot my watch in the cup holder and my gf glass in the car. The next day I went to check with them. But the person on the counter just checked in office drawer and told nothing was in the car. Shame

this agency is clearly dishonest in the management of vehicles. When they gave me the vehicle they made a quick observation not to ask me to check and said that the car had some scratches but that it was noted. When I returned the vehicle they looked and got annoyed showing me the rear bumper which showed no trace and said it has a misalignment ??? I rented the car for 24 hours and had no impact with it ... There is no evidence that the vehicle was damaged. Unfortunately they decided yes and immediately took 1500euros !!! Without me being able to have more explanation, outright scam.