Enterprise Rent-A-Car - Saint-Etienne

Very bad experience on the phone we are given information and arrived on site we are told something else and the manager who was delighted to tell us that it was her the manager does not make any efforts and for her it is up to the customer to comply in two and accepted what that person offers him This manager lacks a lot of communication with his staff because she says that the agent is not aware of the decisions and schedules of the availability of people who work within the company and allows himself to interfere in our private life Total lack of professionalism and especially humanism

Very poor service. The lady at the Reception did not want to receive me because I had arrived 15 minutes early. Knowing that the agency is closed at noon and I arrived at 11:45 am, I do not see where the logic lies.

Bad experience because rented vehicle not available and no solution offered, worst undrinkable and unprofessional secretary

Personal competent and pleasant. Work with most insurance. Near the highway.

Always perfect, vehicles always in very good conditions next to new, the rates are very interesting. The reception is at the top level, only downside is the lack of minibuses but for cars they are at the top!