Crozatier Toulon-La Garde

My sofa and the relax armchair have just been delivered to me 3 weeks in advance. The 2 delivery people were very punctual and efficient. I want to emphasize the seriousness of the store. Our order is completely in line with our expectations. The whole is magnificent

Noud wanted with my wife to go and see the novelties in this store, on leaving we were approached by the seller the boss no matter what ... he asks us if we want help, I told him politely that we were just doing a lap, And this Mr at the limit of rudeness tells us "you saw the light, you came home" !!!! It did not make us want to stay in addition with his humor has the lilite of bearable which character Well we can say we are going to look elsewhere and get in touch with people who have a sense of hospitality and polite !!!

First we buy an entire bedroom + a Rapido sofa, a table, and mattress. What days before delivery after months of waiting, they tell us that the carrier or I know who broke part of the bed ... Until then OK ... Purchase of the room canceled! For the mattress they are simply trying to deliver another model without even asking us for our opinion. I thank the delivery man who warned us who must have had problems! After a few months after the delivery of the sofa, ops a 2 broken screw, product used normally in any case I do not see any problem using a sofa bed as a bed from time to time, OK ... We contact customer service who supposedly took charge of the request by ordering another mechanism for the sofa Result? I find myself living with a king-size bed open in the middle of my living room since May 11 (it's August 10) and my problem still hasn't been resolved. What is wrong at all is that they did not know how to solve the problem ..... yes I understand that it is always the fault of the confinement even if the request was made after confinement haha ​​au final i wasted so much time calling and reminding crozatier customer service and being promised different things on every call. Really bad after-sales service that I won't recommend to ANYBODY. If you think you will never need after-sales or customer service, do yourself a favor by buying from them ....

Very nice store. The reception is very warm. The manager is incredibly kind. Besides, I bought my sofa there and I am very happy for both design and comfort.

The store is very well arranged and the furniture is very good qualities. The staff and manager are really very nice and nice. In my eyes it is very appreciable when one makes purchases.