Palace Automobile Marseille - Garage Ford & Bosch Car Service - Mécanique & Carrosserie

An excellent garage, with wonderful service. Thank you for your help!

Ok

Never seen. I request a bodywork quote for my car. I accept it 2 months later and the appointment is fixed. Only 1 hour before my appointment, I was told that there will be no more vehicle loan contrary to what was planned. Awesome ! I make arrangements anyway and bring my car on time. On the way back (40 minutes later), someone calls me to tell me that the repairs will not be done because the estimate was under side and that it will be much more expensive! A JOKE !!! In short: lack of consistency, professionalism and confidence for once. Repairs will be done elsewhere, that's for sure!

In order not to be accused of defamation and risk of being sued I will only relate the facts and you are free to form your own opinion. On June 30, my car no longer starts in the parking lot of the giant Marseille La Valentine casino, I call assistance and the convenience store comes, tows the car and tells me that he will not be able to repair the car on the spot knowing the car had just spent the day in the car centers (new tires, balancing, battery, parallelism ...) good ok he tells me he knows a great mechanic with whom he is used to working In view of the various comments left, I don't doubt for a second today ... They are indeed used to working together In short the next day I take news impossible to know where my car is But in the days which come without having been informed I receive a very high estimate but being blocked could that following to tell them the car did not start any more, and being more than 300 kilometers from the I had no choice but to accept it They told me a reasonable period of time 3 days a repair which is normally done in one day but they were overwhelmed But 10 days later they still hadn't started the car NI even ordered the parts In front of my dissatisfaction and my repeated calls they finally deign to look at the car and there it is the cold shower the estimate explodes and the margins too because after having finally been able to leave I compared on ad on topgarage the prices and these mechanics respect their customers them After a month I finally manage to get my car back the invoice has nothing to do with the first quote almost double I walk around the vehicle first, finding the tires that had been changed an hour before the car no longer started are no longer new the car has been used I get in the car and this is confirmed I put the ignition on, the radio starts up and it is an Arabic radio instead of sudradio that I had left In short, the car starts, fortunately after a month of repairs ... But I didn't have the chance to use the car since I was only able to go from the garage to La Ciotat and then back to the center of Marseille the clutch released weird it had been redone before confinement I have all the maintenance invoices for my vehicle available You will understand that this time I did not call on your services because I have serious doubts about what you did to my vehicle The engine was redone in December and the car is very well followed I have all the repair history and invoices if necessary I let people make their own opinion but you will understand that I do not thank you and will certainly not recommend you

Received in express, pro and responsive. I recommend.