Thomé

Deplorable after-sales service, he is mistaken in the last name for the invoice, I let them know on the phone after seeing him. What do I get answered? "Low, we don't care about the name, aren't they the same?" And they hang up on me, low excuse me no we don't feel crazy because if a part and break how does the warranty work? I do not recommend at all if I can put 0 stars I will put it

Very bad experience this morning at Thomé. A single seller for several customers who I think have been waiting for a long time because a gentleman left angry (no answer by phone, no information on the internet and poor support in store). I am 9 months pregnant, there were several employees in the store, no one offered to sit down or help me. I asked what time of day there would be more of them on duty (to come back and wait less) the receptionist's response was "at no time is he always alone!" when his colleague had just told him "someone must be sent down!" ... who is laughing at me? Given this lack of seriousness in customer management, I left, sorry because I was recommended to this establishment.

Today pass store Just soldered small fitting them charged 36.60 is that its normal c really thief them no need bought thome busy not well MM not find solotion tt continued dır no store thome for me finished ........

Four at the counter I wait 10 minutes for someone to deign to take care of me Empty store! One is on the laptop! The other on his connected watch The other 2 discuss Deplorable service!

Being objective on the whole store, sellers plays the game of hot potato (you are the potato) and rarely answers the phone .. The prices are correct but it's a little ready, an effort to make on the reception of the customer, it is still the base of a successful sale