Julien d'Orcel

I received a gift from JULIEN D'ORCEL to THIONVILLE impossible to exchange the watch that I never use the watch and brand new value of 250 euros. FIRST AND LAST TIME I GO TO THIS JEWELERY. I strongly recommend the HISTOIRE D'OR jewelry store just 20 meters away.

Pleasant place, products well presented and highlighted The welcome is warm, the team is professional Staff attentive, smiling, available and very friendly Advice given for both buying and restoring jewelry is relevant and welcome Customer loyalty is naturally motivated but also encouraged by the loyalty card which offers interesting advantages The work done in the workshop is of very good quality Conclusion: acquisition of a magnificent jewel and refurbishment of a ring, delighted family !!! Thanks thanks thanks !!!

I have never seen such a big lack of professionalism. Nonchalant salespeople who do not know how to give clear answers. A box shows, with two interchangeable bracelets, sold 230 euros and no tools to replace the bracelets, the response of the vendors "Go to conforama". While in the jewelry store next door all the accessories are in the box. First and last time in this jewelry.

Great service! Welcoming and very friendly sales staff. Very good jeweler: I had a watch brought back from a trip to have it adjusted to my size, I went around several jewelers (including those recognized in the area), and none could do it given the particularity of the watch. Julien d´orcel Was the only one to rise to the challenge and all while doing a superb job. Well done and thank you

We came today to have our daughter's ears pierced for her birthday. The salesgirl, half-long brown hair, refused pretext that in period of celebration she does not have the time to do that. We told her that we will also buy a pair of earrings but she has not changed her mind. I find it outrageous to refuse a sale .... She had just refused to change a battery to a customer. We will not be coming back. Too bad.