Cabinet Dentaire Emond Morales

Hello, Patient of this office for 5 years, An abscess on a wisdom tooth occurs in late July, I am prescribed painkillers to make me wait until the beginning of September, appointment ended at the end of August for September 15, to pull out these teeth. I am reminded the day before the appointment to tell me that it was not possible to pull out a wisdom tooth without having seen Dr. Morales before and without having done a scan. They should have cared before, I'm not the dentist anyway. With that, I call back and still request a consultation for September 15, which I get. I leave September 15 with a prescription for a scanner. Appointment for the scanner taken during the day, for October 17, I immediately call the dental office to make an appointment to remove these teeth. Extraction meeting on October 24 at 3:30 p.m. On September 30 the cabinet reminds me to cancel the extraction appointment because they do not do extraction in the afternoon, once again I had asked nothing. So they offered me an appointment on November 15, unfortunately I only have Tuesday rest and work the rest of the week. She couldn't offer me another day. Perfect thank you goodbye. For this office it seems normal to stay 3 and a half months with an abscess, I had the impression of being taken for everything, except a patient. The staff have always been pleasant, throughout my experience with them, however I would have liked just a little organization. When we call you to cancel appointment on appointment, we may be calm and patient, the mustard goes up quickly in the face of such a lack of seriousness. I would not set foot there again I think, and I do not recommend anyone to this firm. FYI I work in the trade for 10 years I put myself easily in the place of professionals behind the counter and I am rather understanding, we can not win the moon for all these customers. But there for once I got nothing at all. Good luck for the future