UC-IRSA

I went there, there are several days for the 2nd appointment, and I still have trouble understanding. Only the receptionist, the nurse, the dentist are professional, I was subsequently received by a jaded doctor, disinterested, no listening, I have never seen that, I did not think that it was possible. In their waiting room, a screen displays a video that indicates that the IRSA is listening for any questions / issues you encounter in accessing care / health. This is clearly FALSE.