Crédit Agricole Rennes Beauregard

Very bad customer service

I was recommended to this branch from the nearby Rennes School of Business as apparently, they have some sort of working agreement. I signed up an everyday account here 5 months ago, this branch (and bank) has brought me nothing but misery and frustration: 1. I was informed that as a student, I will have free monthly charges if I specifically open an account with this branch. Nope! 2. I deposited 1,350€ in cash. It is a big sum for me, I counted it twice. Because I did not get the receipt in person that the amount is exactly 1,350€, I was informed a few days later that they deduct 50€ from my account as it is missing. I did not press this matter further as I do not have the proof. Next time, I will force any banks to count the money in front of me and give me a receipt. Lesson learnt! 3. They signed me up for a French magazine, Dossier Familial, without informing me. I went in person to cancel the subscription but the magazine kept coming back. I have been corresponding with them in English, they don’t even have the decency to secretly do English subscription. 4. They don’t even bother with the explanation in my record statement. One just says ‘frais irrégulier et incidents’, which means irregular charges and incidents. I might be better off hiding cash under my bed.

The worst agency ever. Never opened, a little warm welcome, and deplorable processing speed (delivery of checks, etc.).

Counselors are not competent at all. In addition to this impossible to have on the phone, the relay is with Rennes Saint-Martin.

Perfect if you don't need anything or anyone .........