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Hello I strongly advise against it, if you have time to wait 1 hour in front of a closed shop to finally leave without a car because always people go there ... And in addition, the customer service tells me that I have to take a debit in order to be able to be reimbursed afterwards I feel that it will be nice to get me reimbursed ...

Hello. I have just returned a vehicle at Besançon Viotte Station. Expected time of return in the contract 10am today. Return time according to the agent who took charge of me (after having made me wait for expensive minutes since on the phone when I arrived): 10:38 am. The result is an additional day charged: it's theft!

Well received. Very nice car offered and new. On the other hand, do not hesitate to relaunch them after a month so that your deposit of 900 euros is released to you, nevertheless this is very quickly settled by emails

Over two hours of waiting in full sun with one person managing the entire line in front. We returned our hotel late and got a surcharge. The agency is supposed to close from 12 p.m. to 2 p.m., we had to pick up our car at 12 p.m. Queue of 5 groups in front of us to collect and return vehicles. After 1 hour of waiting I ask at the counter when will we be able to pass he tells me that he had not understood, that he while all the people were together (a group of 15 people ?!). In short, no commercial gesture, no understanding and no apology. Thanks Notice!