La Bisontine de Couverture

Good morning all, New to Besançon, I called on this company for a little problem on my roof. The person who visited me is very professional and concerned. I was very pleasantly surprised by the responsiveness of intervention and the "service" side of the cover bisontine. I will go through them again without hesitation.

they intervened three at my house. Once for a leak, once for a change of zinc works and a last time for a velux replacement and partial change of roof. Each time I was very satisfied with the quality of the work and the prices. I recommended them to a friend who also lives in Velotte who was also very satisfied. I recommend.

In order not to sink into a bitter revenge, I will remain factual: I called the bisontine cover to repair water leaks in my daughter's room. They came, watched, climbed onto the roof and lifted 4 tiles. They told me not to intervene immediately: there is no leak, it is probably necessary to put knocks of cutters in my insulation to avoid a phenomenon of condensation. The observation lasted 30 minutes. I have just received an invoice of 93,50 € TTC broken down as follows: 0,5h of manpower: 30 € HT 1 displacement: 55 € HT VAT: 8,50 € I live in Besançon, 2.7km from the bisontine cover and they charge me 60.5 € TTC displacement. 20 € per kilometer, is it me or something is wrong? I am myself independent and I am the kilometric scale of the taxes: 0,543 € / km for my car 5 horses. I call them for a repair, they raise 4 tiles, nothing is repaired and I have 93,50 €, is it me or something is wrong? I obviously called to explain with the manager. He does not want to hear anything. Intervene at 3km to do nothing to repair, so it is worth € 93.50 at Bisontine cover. I contact a consumer association.