MAAF Assurances TULLE

Misinformed bad reception. I not recommend at all

Always listening, really nice people, efficient

Welcome, Meeting on time documentation and very satisfactory information

Very good, very competent welcome

Too bad I can not put 0 star. I will quickly tell my story with MAAF. I was accepted as a client because my mother is part of their agency. I had a penalty of 1.25 so few wanted to take me. The first year I paid 167 € per month for 1 year and the year after 123,90 €. When I wanted to renegotiate my insurance because I was no longer young. the person told me "You are with malus, you have nothing to negotiate with a more than unpleasant tone" ... In view of this answer I went to the competition that allowed me to return to 1 bonus / penalty and pay that 57 € per month. I have therefore subscribed to the competition. Having terminated under the Hamon law. I only had to pay the current monthly installment so 89 euros (what the customer service advisor maaf communicated to me) To my surprise I receive a bill of 205 €. I ask to justify to the counselor of tulle who tells me nonsense (too long to explain). And besides who I quote told me "You have contracts, it's done to pay" with the tone that goes with ahahah. I told my story because I have always been satisfied with MAAF (application platform phone etc.) and even the agency of Saint-Michel in Toulouse is great. By cons I send this message to the agency tulle. Go train yourself in politeness and communication! I myself was trained it will not hurt you. I'm not even shocked by the bad notes you have on the yellow pages and Le Figaro. Hoping to have been able to help future customers. Go to MAAF but not this agency.