Centre Auto Roady Bernay

So helpful

Friendly store staff. Correct price. Too bad that we are forced to buy parts after going through the workshop. Parts replacement estimate, which after checking in a garage, are absolutely not faulty.

Besides the assembly where the person is careful and competent, the same does not apply to the management. Friendliness is not in order. The deadline for receiving the tires is not kept. Several postponements of appointments. And of course, no one is calling you to tell you the tires haven't arrived. They think we are there for them. I will not be going back.

Coming to change two tires, following a puncture. The professional did not manage to put the spare tire and the equipment that goes with it in its place after the replacement. I was not warned and it was also attempted to be camouflaged. For a € 250 bill I expected this service and honesty. On the other hand to tell me that a warning light was on and that the brake pads had to be changed quickly, by giving me a quote already ready and by offering me an appointment, there the professional knew how to be present. I do not recommend, even when troubleshooting, proof, and this is only a minor problem ...

Nothing to report except that the welcome is very friendly, the staff friendly. The personnel are fairly well qualified for spare parts and repairs. A downside when you need a rental vehicle, you have to plan because very often. Breakdowns are not always foreseen.