Docteur IT

OMG

Having a problem with my Samsung tablet (it was no longer charging) I went to this store in the Leclerc. The person in front of me was extremely soft and little inclined to find a solution for me. He puts my tablet on charge, telling me that the charge was good. After 15 minutes of charging I made him understand that nothing was happening. pass. he tells me therefore that the battery is dead. quote made and accepted he tells me that the part will be there in a week I went there on July 31. on August 22 I returned there without having any news. it turned out that the part nn eta not even order. If you have to go through them absolutely avoided.

The person did not even get up from their seat. She took my camera with the lens stuck. She looked at the model, tapped her computer (I guess the nature of the breakdown), and told me a price without explanation and still sitting. Not recommended I want to clarify that without solutions, I opened the device by unscrewing 6 screws which unlocked the lens !!!

Big crooks !!! Do not go there !!! At the beginning the staff is rather pleasant and everything is fine but when we go back there 2 months later because nothing works well it's not their fault and they don't want to know anything I still let go 190 euros to supposedly repair my phone ....

I brought back my broken Switch and asked for a quote to change the charging connector. They tell me that we must send it to Pau that they do not do it here I say okay. I ask to be sure if the estimate is free, I am told that it is. They tell me I have an answer within 15 days, 3 weeks maximum good so far ok that's fine with me. So I leave her ... After 3 weeks not having any news I go back to find out where it is I am still told a week and those until it is 2 and a half months I say bravvvvvoooooo. In short, after 2 and a half months they give it back to me as I spent there every day to collect it and they take me out for the quote it's 50 euros and 100 euros for the charging connector so I told them it's out of the question that I pay an estimate supposed to be free and 100 euros a piece not even in a dream. After the intervention of a manager who told me that if everyone did like me they would put the key under the door and well I strongly hope so because after taking my console I took it to a repairman and it turns out that these lovely people broke the full motherboard all the components were scraped off and are not salvageable. So I have for a switch in the baba. So thank you for all I hope that unprofessional people like you will close their doors quickly to avoid more problems, things that you have a lot since your reputation speaks for itself ...