Carrefour Drive Liévin

Lots of people tonight at the drive and long wait. Indeed, the young woman is alone to ensure all deliveries and even if she struggles, apologizes, she does not manage to keep pace .... Hiring may be a necessity for everyone!

Having had problems with customer service at the drive for an additional amount charged, Loïc at the drive took care of my problem without ever letting me down. I finally got my voucher. Thank you to him and to his professionalism. Very competent !

Too bad I can't put zero stars otherwise I would have done it with pleasure. The service is inadmissible, I order I move so that 5 minutes before my arrival knowing that I have 1 hour of road I am told that my product is no longer available because it was sold to a customer of the store. Yes the customer is king but I don't see why an order placed at the drive was not yet prepared and why the managers did not say no to the customer. I strongly recommend that they are not serious.

Correct arrangements although the terminal is not very practical when you are inside the car which is a bit annoying for a drive ...

A shame .... not serious at all ... missing at each pass ... they also charge for products that I did not get! the repayment of these is 48h, it's been over a week and still nothing, they give me vouchers as an excuse, the joke, the latest one does not work, they offer 20 € for a withdrawal of order Thursday, August 1, another good joke, no slot available that day ... as if by chance ..., and now I have no answer from them ... someone one can tell me where I can claim my € 15.80 they owe me ....