Banque Populaire Auvergne Rhône Alpes

Hello, Absolutely dismal, this bank is a disgrace. The current manager treats his employees in an unacceptable way: "he picked up the phone right in front of me and used these words precisely: Yes precisely, there are 2 who have just left to consult a doctor and suddenly I find myself at the reception doing the job of the stooge! “. I find it lamentable to speak like this about these colleagues usually responsible for welcoming customers. Also I had an appointment for an agency transfer to another department and my usual advisor had absolutely not done the necessary. So I wasted my time going to the meeting at my "new agency". When I contacted Aix les Bains on my way out to report the situation, I came across this same odious character who dared to tell me that "I had a short memory" (was talking to him about a letter and therefore me about my meeting unnecessary). To tell you how outraged I am at such behavior towards these colleagues as well as these clients. Not to mention my advisor who never does her job. SHAMEFUL AND LAMENTABLE

This agency has a catastrophic operation! I have changed 5 times in 6 years, the last one beats all the records and never answers! I wait for 2 months an answer for a loan ... Moreover, he tells me to have set up my authorization of discovery on my pro account for months when nothing has been done. I have been home for 10 years and although it is the bank of ski instructors I seriously think of leaving!

Many incomprehensible costs, reimbursed only when we express our dissatisfaction, I am my 5th advisor, given the turnover of this agency, there is obviously a problem. Not to mention the pro part, where the costs are variable at the head of the client ...

Adviser unreachable, no file follow-up and we could write a page, it looks like they are doing everything to close. The benefits are really not worthy of a banking establishment. A word of advice: avoid the people's bank and consult another bank to manage your accounts.

One word: catastrophic !!! I am 6 advisors in less than 5 years, and so return to 0 each time. Advisers like unreachable reception by phone with always the same story: "send us an email" ..... I am waiting for an answer for a loan request for almost 5 weeks. My advisor was to remind me there are already 4 days and I learn ... he is on vacation 2 weeks! an automatic email invites me to contact his successor who is also .... on vacation !!! A shame, a skit, a hidden camera life size. If you are a business manager like me .... FUYEZ! Or pray that it never happens to you because at the end of the line there will be no one to accompany you! For my part, that's what I'm going to do ....