BNP Paribas - La Motte Servolex

The lady at the very friendly reception did her job well but the director refused without explanation to respond to my request. Travel 10km to Chambéry my problem was solved in 2 minutes. Incompetence or laziness I do not know but I will not set foot there again.

BNP La Motte Servolex gives itself the right to activate an account closed for more than 10 years, just to charge arbitrary account maintenance fees. When I alert them to the aberration of this kind of practice, the Head of Agency and the counselor tell me that the BNP's general conditions allow them to invoice without any service in return. Shameful "commercial" method, absolutely to flee!

The Mr at the reception who received us should not have heard of the barrier gestures, no mask, no frost, the customers come in and go out as they want to speak next to the plexi ..... It is so so so security side

2 call attempt in the morning, no answer. In the afternoon we went with my wife, people were inside and we rang twice but we were never opened. it was about 40 ° C outside and we waited 5 minutes before we decided to leave. I called by phone in the window of the counselor, who answered and told me that she would call me back in 10 minutes because she was currently busy (and that she had my phone, no need to worry) We are 4 hours later, the agency will close, no reminder, no message. You have just lost a customer.