Pugnale Annie

I recommend Doctor Pugnale without hesitation. As competent as he is pleasant

Friendly at first, disastrous after 4 appointments. She made me lose 6 months for NOTHING. Above all more interested in money than in the well-being of these patients, She didn't take care of a single tooth in 4 appointments !!! appointment 15mn max! Cancel appointments without warning. (2 appointment) When I call her secretary to understand - answer: we see that with her and we will call you back! And then ... nothing! to avoid absolutely

I have an appointment at 9am, but Google Maps gives me a different address, which is wasting my time. Informed of my delay of max. 10 minutes, when I arrived dr. Pugnale talks amicably with another person. At 9:12 a.m., after letting me wait, she tells me that she will not receive me, and brings in the patient at 9:15 a.m. I could have understood and accepted his choice, despite a delay beyond my control, if dr. Pugnale hadn't decided to teach me moral lessons. Pressed by her morning appointments, after reproaching me for being late and denying having been warned by her secretary, she did not want to call her to check, but she took the time to note me absent on Doctolib and to stay in his office with another person (the 8:45 am patient? a friend? an emergency?) during my visit. Beyond the Kafkaesque situation, what shocks me the most in this story is that a dentist can get a correct scaling in 15 minutes, greetings included. When we say "bad for good" ...

Very professional dentist, gives good advice, but also very friendly and welcoming, which is not common among doctors, and it only makes the visit more enjoyable! I highly recommend Mrs Pugnale

The only dentist I fully trust I make the road from Lyon to see it and I will continue