Garanka

Staff who intervened carried out the work with seriousness and competence

Technician very attentive and patient, who took the time to go through with his diagnosis to find the problem. I recommend !

To avoid absolutely !! Last year took half a day technician never came so resumed an appointment. This year, first appointment fixed at 2:15 p.m. still no one, therefore obliging me to return to work given that I had been released 1 hour on purpose. Second appointment set before yesterday at 4.30 p.m. I call them at 5.30 p.m. I am told that the appointment has been postponed next Tuesday at 9 a.m. without warning me !! So lost another 1 hour of work. I think I sent them my hours in order to make me reimburse my lost hours. Next appointment fix next Saturday when for 1 month I am told that the technicians do not work on Saturday good job of painter

I cannot speak of the technician's work, since he did not come! However, I received a text message 48 hours before, remembering that a technician would come to my house between 2 p.m. and 4 p.m. Still not seeing anyone at 3:30 p.m., I call. I am told that I have made an appointment but that it is only 3:30 p.m. I call back at 4:50 p.m. seeing that no one ever. I am told that the technician's visit must take place between 2 p.m. and 6 p.m. (This is not what the sms said). It is 6 p.m., no one has come, secretariat closed, end of the day for the technician and all afternoon blocked for me. Not very professional! At no time was the technician contacted by the secretary.

Fabien hello, can you call us back? Thanks