Société de Distribution de Chaleur de Chambéry (SCDC)

The agents in charge of operations do the job ... when they have the opportunity to do it. 10 days that our condominium waits for the filling of the district heating. Repeated calls from the syndic to the SCDC who undertakes to come quickly, nothing .. we wait, despite the big drops in temperature. Then call one by one of the co-owners to the trustee and directly to the SCDC, including the on-call service which asks to stay present, that someone will intervene in the following hours. Nothing and still nothing. Desperate, you have to be at the end of your nerves for you to deign to come and open the floodgates and hear you say by the head manager that you are not alone ... The delay is completely understandable but the fact that you are told to stay and wait for the intervention for such and such a day and not to come is another ... The field technicians are very good, for the decision-making above, it is another matter. Go your way!

Following a report of a heating valve leak, telephone call around 19h intervention of the on-call agent at night around 21h, this agent returned the next morning to finalize the situation. Very good telephone reception. Friendly and competent field staff.

Very good reception of the operators. Own site.

Little wait. But well received. No complaints

Exorbitant bills, hot water or water cut for ten days in the year ... This company is a big jerk !!! The little star because I can not put 0 but it is clear that it is not worth a nail !!!