Ets Lecamme

We are very satisfied with the intervention and the professionalism. Change of safety group with pressure reducer, and general shut-off valve, plus intervention in the pit after water meter.

Completely crazy ... We waited after several reminders without success that they remind us to have an appointment to repair our boiler, they end up telling us to have intervened last Friday. The house is empty, no one has the keys and no one lives on the spot, but they do not bother. Obviously "extremely kind" to top it off. And I guess they intend to send us the bill ...

Replacement of several Vélux, professional advice, after-sales service without problem. The velux required an adjustment made without bp qqs months after their installation.

Flee Lecamme! We contacted them under the pretext of proximity, result: a triple bad experience. 1st step: We caused a leak on a pipe because of a bad welding. At this time, Lecamme is relatively responsive and we dispatch within 2 days a plumber (Polish, it does not invent, and speaking very badly French) to repair. No problem, the leak is repaired but ... the plumber pierces another pipe 20cm further, do not fix it and hide it without saying anything! Moreover, to do that, he closed the valves of the boiler room, flooded the cellar and totally disrupted the heating for almost a week ... Morality, I moved to Lecamme where I met the head of plumbing who first took me from above and did not want to believe me, I had to take photos for him to agree to come to I make the findings. Then he confronted his Polish plumber and only then did he admit his mistake. As a commercial gesture, the management did not charge us for the trip and charged less labor (this was the least). Step 2: As I must be a masochist, I took advantage of the arrival of the Plumbing Manager to request 2 quotes (one plumbing the other heating). Morality, after 2 months and several reminders by phone or directly on the spot (with an unkind assistant when it is pointed out their inertia ..), still no quote Step 3: I received in parallel with Step 2 the heating manager for his quote. This gentleman was very friendly and seemed to me rigorous. The only concern size, he wanted to charge me the radiator (I'm talking about the material not the labor that costs legitimately what she has to listen) almost twice what is found on the market (1100 € HT against 770 € VAT included). He then told me that he had taken the public price of his catalog manufacturer, not only several years old he told me, but no dealer applies because the prices are inflated for marketing . He promises to come back to me very quickly after negotiating with his management. Morality, after several reminders, more news no more like his colleague. Result of the races: if you want a job baclé, no quote or no answer to your questions, you found your artisan (Polish). PS: you will notice astonishingly that Lecamme systematically receives rave reviews just after a negative opinion argued, you imagine why ...

very competent company I just redo my roofing and insulation with them and I am very satisfied with their services