Préfecture de police du 19e

Yes there are difficulties everywhere but this day with the problem of passport that I had a real calvere, but they were listening and did not appease with the patience I had my passport in a few days A big thank you to the team

Incompetent and rude staff. A teller did not even know that a valid ID was proof of nationality. Another doesn't even have a pen. A person at the entrance with a scruffy hard metal t-shirt and tattoos who does not say hello, is that the image of the French administration in 2020?

Deplorable service! The town hall agent made no effort to renew my CNI and preferred to send me home to start the procedure again, refusing to carry out an online check to find a civil status. All "because it was easier for him". Not at all selfless and understandable!

real pros! ... incompetence, of course. Foreign driver's license filed in October 2019 with all the required documentation. Everything has been checked by them and approved before leaving. 3 months later, they are contacted because I was told that it does not take more than 2 months, then after several reminders they finally say that there are errors and that the forms must be returned. Here we are in May. An email is received asking to fill out a form to restart the procedure! More than 8 months to change a driver's license, more than 8 months during which driving is impossible due to the incompetence of people who think above all else. I could understand that some procedures take time, or even that errors happen, but this lack of responsibility, even worse, of making the victim feel guilty, is simply not ethical. A bunch of good for nothing.

Poor reception, non-existent quality of service, unpleasant and haughty incompetent And to say that these people there are paid by our taxes long live France !!! 1 star because impossible to put less