Europcar Nancy

Good services and nice utility cars

Disappointing and lying, reservation of a 12m3 utility on 14/06 for 05 to 07/09, cancellation of the reservation 15 days before when it was paid, reason mentioned more vehicle of this type repatriated to others agencies due to the agency's closure due to the consequences of the Covid, I go to the agency two days later and I see the requested vehicle in the park, I therefore ask why such a cancellation so shortly before the date without any alternatives offered then that I see the vehicle, response from the agency, the vehicle will be rented by the month so more available and above all more profitable. 🤔😬 I, who thought that these poor people were going to lose their jobs, in reality it was not just bad faith, I asked if he could not repatriate the same vehicle, 4 of which were available on that date from Metz, I was told no, I contacted customer service who told me that it is possible , but can not constrain the agency and that I had to see that with them, I think I'll have to make other arrangements, thanks to these rental professionals for thinking of the consequences if I have to cancel my weekend because of you.

Very good advice, very warm welcome and well informed, I recommend.

Impeccable welcome. Welcoming, available and pleasant staff. Service up to my expectations. I highly recommend this agency

Lovely staff. Support at the top after a breakdown on the return of holidays. Vehicle on top to be able to be 4 and suitcases ....