LCL Banque et assurance

thank you very professional

Good welcome. Listening to my requests. Satisfied.

Again no answer, I call June 28, 2019 to know the amount of the quarterly contribution, levied early July, nobody knows how much, as this contribution varies each quarter, on bases that no one can give me, c It's impossible for me to know its amount. My "adviser" finally it is his name, not at all its function, must inquire and give me the info, we are the 01 July and still nothing, I think I have the information, when I see the debit on the account, and not before. Since my first unanswered mail on January 22, 2018, it is impossible to have anything positive. I'm only waiting for one thing TO BREAK ME.

A real bank that accompanies its customers. Who advises and who follows them. Rather rare in our time

Numerous malfunction, bank at significant expense, not taken into account cash payment, lack of communication between the agency and headquarters, I have the clear impression that the agency does not decide much, I ask for a freeze a mortgage maturity, it was written in the possibilities of credit, the agency does not know, is not informed by the seat, the request had to be done three times, to be finally accepted the day before of the levy, I want to renegotiate this credit. It was a long time, maybe in April or May, one thing is certain, as soon as I no longer have this real estate loan, I fled. I put a star because I do not know how to put zero, see less.