Boutique Orange Gdt - Petite Forêt

I went to the Orange store in Petite-Forêt, respect to see very great respect for sanitary rules, I was received and advised by Lucas with whom we subscribed, very good explanations, very good listening, an offer that corresponds to Our needs. I had made an appointment and I waited a bit, I am even amazed at the other opinions on this subject, after the store is very small for the number of advisers and we are in a period when the flow is very strong, it is normal to wait a few minutes. I recommend this shop! Where the good atmosphere reigns and where we feel that advisers are more than colleagues!

Refused to look to remake a defective SIM card, even the after-sales service clearly told me that I had been made fun of. And I add: do not hold long-term fixed customers when specials are available, they prefer to tell them to look elsewhere. That's what I did, of course.

Good service and welcome when it comes to buying, but to deal with the problems, you get "thrown". The smile is no longer there and we can tell that they do not care ... "See with the 3900, it's not our job !!!" ... well done ! Great ! Nice demonstration of customer management for the most expensive operator on the market. They forgot that there was competition ... no big deal, Bouygues is doing a good job for the start of the school year and the Orange store is working for them to believe. Goodbye Orange.

Impossible to have after sales information. The impression is to really be taken for pigeons, to buy but not to ask questions. So much so that an unsubscribed option is billed. 5 € for 2 GB .... Answer of the charming saleswoman and not adviser: it is not us who could put the option. Come back with your phone. But of course and the groundhog wraps the chocolate. 🤔

Received despite not making an appointment but while the seller was mediocre no sense of welcome I come with the intention of taking 2 packages a mobile and fiber at home and the gas is not damn to be friendly insists heavily on the documents to have while I confirmed to him to have everything planned I ask to have such mobile he allows himself to change for another model by telling me that no he prefers the other. finally close the points of sale sell only on the internet and lower your prices by what to put people of this kind I do not see the point!