Caisse d'Epargne Metz Cathedrale

I strongly advise against this bank, the advisers have an automatic vacation email all year round and literally NEVER answer, I want to close my account remotely and impossible because no contacts, Mr. J. G. shuns all responsibilities. Costs for no reason, and above all no explanation. I thought I was the only one but given the comments it is not. It would be time to renew the team and have competent staff who don't listen to the squirrels that hibernate all year round :)

Following a particular request outside Metz and remotely I was able to benefit from careful advice from the advisor and carry out remotely and safely an important transaction on my account (transfer) Thank you to the advisor in place this day there in the middle of vacation.

Home getting worse and worse. No service or friendliness. Elderly person who needs help with checks very unwelcome. I have all my accounts at the savings bank, I am thinking of changing banks.

Bank to avoid, adviser mediocre as not possible especially Mr. Javanaud who is not made for management and does not know the customer relationship! Bank manager who does not take any responsibility. Narcissistic people in this agency and so on. Too bad we can not put even less than a star. Think carefully before engaging with them.

Agency / bank to flee! It is a bank which is not at all at the service of its customers. The deadlines for submitting a loan offer are indecent! Our emails are not read, on the phone, no one is available ... They continue to charge us for home insurance for our old accommodation, while we have sent them all the documents to terminate it ... For a month I have been waiting for my login credentials to the common account. For our real estate project I deeply regret having chosen the savings bank through an equally incompetent broker. Luckily I managed to keep my account with CIC! My advisor responds immediately when I call or remember within the hour ...