CVB&CO

Mr very unpleasant and aggressive, I came yesterday to retrieve my package already he did not calculate me and then he spoke to me badly and told me at the end that I no longer see you. Fortunately I did not bring my partner who was waiting for me. We would have seen if he would be so brave to speak so badly with a man. To flee.

To flee... Supposedly Relais parcels which opens his shop when he wishes ... should open at 2 p.m. but if the gentleman takes a nap, he will have to come back to collect your purchase ... Reduced opening hours on weekends, closed on Mondays, closed on Tuesday ... In short, if you have a package to deliver, go your way through this relay ... it's catastrophic!

Very disagreeable. Waiting 30 minutes. Mr is at the cafe. Tells us that it opens at 4:30 pm today that's how if we are not happy we go elsewhere. That he will stop the relay point. In short, not at all commercial. You have to change jobs poor Mrmon

Past Saturday: closed Past Tuesday: closed for no reason given No contact phone to avoid unnecessary travel A very curious way to understand the relationship and respect for the customer Better to do a "customer relationship" training or change jobs because the fundamentals are unfortunately not there PS: I make it clear that no indication was present on Tuesday to justify the closure (contrary to what is indicated by the merchant's comment). We can see his inability to question himself. No apologies on his part regardless of the advice given.

Unfortunately, the store is too often "exceptionally" closed. Door closed again today ... Impossible to reach the owner before moving. And for information, the relay was not unavailable at the time of delivery and the recovery test (failed several times because of frequently exceptional closures) of my package :-)!