Map
Detailed Information
- Place Types Car repair
- Address 71 Rue du Général de Gaulle, 68800 Thann, France
- Coordinate 47.8084881,7.108274
- Website https://www.points.fr/centre/ac-pneus-et-services-thann/
- Rating 4.3
- Compound Code R455+98 Thann, France
Openning hours
- Monday 1:45 – 6:00 PM
- Tuesday 8:00 AM – 12:00 PM, 1:45 – 6:00 PM
- Wednesday 8:00 AM – 12:00 PM, 1:45 – 6:00 PM
- Thursday 8:00 AM – 12:00 PM, 1:45 – 6:00 PM
- Friday 8:00 AM – 12:00 PM, 1:45 – 6:00 PM
- Saturday 8:00 AM – 12:00 PM
- Sunday Closed
Reviews
Very pleasant, honest and accommodating staff. I highly recommend this establishment. Among several mechanics this is the best for me! And on top of all that it's pretty fast. In less than a week I got my car back, of course it all depends on the repair but I recommend!
Disappointed with the after-sales service, to sum up if you claimed for an error made by the garage then you will not be welcome on the contrary, no more hello (the mechanics) ... you become a liar ...
In any case, it surprised us coming from point S, we had a good image of this garage. As said errors happen but you have to know how to manage complaints professionally, not by denigrating the customer.
Because we were told sentences like:
"There are customers who are trying to scratch!"
On the other hand, we put 3 stars and not 1 star because the person at the reception (tattoo on the arm) is the only person who remained correct, professional from start to finish. And also the management who agreed to change a part broken by a point S mechanic.
I hope this will change the customer relationship in the future.
We did with real professionals, TOP staff, very friendly, and especially listening! Very interesting value for money. Very good work, I recommend!
Super responsive! I even got a loaner vehicle without asking
Perfect customer service! I recommend
A great team that listens to customers. They do the job properly and I am talking about the quality as well as the professionalism of this team.
Always there to find the best solution for each case.
Georges is the head of the center, always smiling and takes the time to welcome you and explain the tasks they will perform on your vehicle.
I recommend Thann's point S, eyes closed.
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