Cauchi Design Provence - 13

Unprofessional! Terrible customer service! They will try to rip you off. AVOID as much as you can. i would give them 0 if i could

Unprofessional, Unorganized, TERRIBLE customer service I had contacted this site for 'un devis'. We exchanged a few emails and set up a rendez-vous. They had canceled the first 'rendez-vous' 10 minutes before they were supposed to come. I, on the other hand, had taken off from work to be home for this. Then, even with all of the information that we had given them about the dimensions, they said they would be able to deliver 'un devis'. Of course, no answer, no response to emails. Like I stated before: Unprofessional, Unorganized, TERRIBLE customer service I suppose this is to be expected in the South of France, particularly Marseille.

We are very satisfied with our bioclimatic pergola. From start to finish of our project, Cauchi Design has shown real professionalism. The salesperson is competent, pleasant and shares a love for her job. The team of installers was equally competent, pleasant and punctual. They work in a clean and very professional way and as a bonus some advice on the use and operation of our pergola. Buying a bioclimatic pergola is an important investment, so being accompanied by a company that knows its business, listens and works well is a real plus and reassuring. We are very happy with the result.

Very competent salesperson during her trip to present the product to us and make a quote. Visit Cauchy Design to see the type of pergola and refine the choices. Very good value for money compared to other suppliers. The announced installation time has been respected. The team of installers was made up of 3 "young", very polite, efficient and competent (pergola installed during the day). They did a great job and everything was clean when they left. We are really very satisfied and we highly recommend Cauchy Design.

Installation of a climatic Bio pergola of 4mx5m in one day, the two assemblers were super efficient, very nice, polite, they explained to us the operation. in use it is very pleasant to be able to eat at noon on the terrace in the shade and in the evening raise the wings to have ventilation. we are very happy