LCL Banque et assurance

Remote client, complicated communication sometimes even rude, the feeling that none of my questions or requests are understood and to further complicate, I never have the same counselor. I am never called back when I am promised that this will be the case. It has been the worst banking experience of my life to date. However, they accepted my contract knowing that it could only happen by phone or email. A lot of hassle on a daily basis for things that might be mundane.

Excellent welcome. Competent, efficient listening staff. Names? : Élodie, and Alexandre ... among others. ...

Excellent hospitality and professionalism

Warm welcome and pleasant bankers. We feel that there is a human side and that there is a real listening to our needs.

We can see with his next advisor what we want (for me)