Société Générale

Request to close an account since mid January 2020! All the documents were sent, my card, my checkbook, a rib from another bank for the transfer of money ... several times I was told that they were taking care of it ... May 2020 still nothing done but the account maintenance and management fees are still debited and no response from my advisor for 3 months ... No news despite emails, calls ...

Sincerely bank to avoid Absolutely, this general company plays with our money, and does what it wants with our account. And I'm not talking about the lack of respect towards the customer. The lack of communication, and the difficulties we encounter to have them including telephone.

I agree with the advice ... But I put a 2nd star because previously in the Landes for almost 10 ns I had no problem ... At Cahors the physical reception is cold when there is someone who deigns to get up to see what we want. The follow-up is deplorable and we have to struggle to make things simple. The counselor we had spent more time complaining about her working conditions than doing what she is paid for ... Not to mention the impossibility to reach them by phone and the blatant disagreement between colleagues ... In short flee the agency of Cahors but not the Societe Generale itself ...

Sincerely bank to avoid staff incompetent policy of the bank to review closure for work even by a minimum service of insured (no check deposit or cash deposit) so I could not put my salary my billed and agios

new director new policy listening to his clients