LCL Banque et assurance

An advisor who allows himself to modify clauses of the contract without my agreement. You have to constantly contact him to remind him that the contract has ended to stop the debit. It's my money! And I'm looking for another safer, more secure and more professional bank. 15 years at LCL without any worries but your advisor is not giving you the right publicity !!

To avoid, an advisor who does not even know how to speak (little reminder: the customer is king) An advisor to whom I ask a question and confirm that it is theft, During the call I canceled my account, it is a pity that there is not 0 star, because even one you do not deserve it.

To flee. My advisor is incompetent. My parents had dealt with it before but it is not improving from what I see. At first glance very kind welcoming. BUT when you ask him, he only realizes them if you harass him on the phone. Otherwise, you can wait months without answers for him to be pleasantly surprised and find excuses. Whether it is to order my card, which never arrived by post when I had been waiting for more than 5 months, my request to no longer have the bank statements by post for me and my parents (I have had to do it myself and he said he did it for my bank account, we'll see in a little while) or a lot of things .. don't come to this agency

the lady at the reception does not know how to advise at all, very unpleasant! I advise you to avoid this agency

To flee. No professionalism