Histoire d'Or

Visited lots of shops for a ring to remember France by, and none compared to this one. She was so very kind and helpful! When I picked one that was slightly too big, and they didn't have the smaller size, she explained how to buy an item from Claire's to make it perfect. I'm delighted by the service, and the prices are incredibly good! So happy to have such a lovely ring from France 🇫🇷 ❤️

I went to the store to bring back some jewelry and see the manager to take stock of this file. His behavior was odious and inappropriate. The latter clearly incriminated our daughter by saying that she did not take care of these jewels that she had to wear the bracelet a good hundred times. Besides, she had to wear it 5 times and on these 5 times she broke twice. She refuses any support and wanted us to (once again pay for the repair). In addition, she destroyed all the documents in our possession when we warned her that we were going to come back to you to ask for explanations. Regarding the online customer service of this sad brand it is the same story to be avoided, everything is the fault of the customer.

A customer for several years, I am satisfied with the jewelry. In addition, sales assistant Alice is very professional, attentive and pleasant. After a little problem with a piece of jewelry (which can happen), I found that she was the only salesperson to have taken my loyalty into account to answer my problem. It is thanks to her that I will return.

Great lack of competence of some saleswomen, who spend more time chatting with each other than listening / advising ... In short, it does not fly high ...

Hello, We enter the jewelry store and wait because there was only one saleswoman already occupied with other customers but that there is no problem, the wait was a little long and other customers arrive after us, once it was our turn the saleswoman blew us up and asked us to wait because customers were before us, while these customers were well behind us. This is surely an error on his part unfortunately we will not know it, but we clearly felt looked down upon (being of mixed race color). We didn't want to wait so we left ... I hope it was just a simple mistake ...