CLEOR

Bracelet bought 115 euros for Christmas 2019, summer 2020 the clasp melts in the sun, still under warranty but obviously not taken into account by the jewelry store, 80 euros for repairs. After inquiring in other jewelry stores, the steel bracelet is of good quality but the clasp is of another quality that can be called "fake" In addition to that the engraving of the first name almost invisible. I strongly advise against it, not to mention the friendliness of the saleswomen, especially during the holidays.

I call dozens of times, with no answers. Alliance purchased from them. Received at the end of July instead of June (for a wedding in early August). Alliance much too big. We bring her back after the wedding to shrink her. It's been almost 8 weeks and no news. While it was scheduled for September 20. The unsuccessful calls begin to irritate. Avoid this store.

Gold earrings bought yesterday. To my surprise when I opened the box there was no clasp on my earrings. So I called the store who told me that it was normal because on this model there is no clasp, they are sold with large plastic clasps which are double the earring !!!!! ! So I ask for the refund but apparently they don't either. So I have to buy extra clasps? The saleswoman hid herself from telling me when I purchased. First and last time in this store.

Impossible to reach on the phone for information on an after-sales service despite calls at different times of the day, avoiding peak hours. It rings for 3-4 minutes then hangs up on the nose in due form. Thank you customer service ... it makes you want to be loyal and recommend you!

Small store with large shelving and very small aisles So very quickly saturated