Caisse d'Epargne Reims Saint Marceaux

Incapable agency, cannot make a transfer even though the same transfer was made a few months earlier. I ask for an opening of a savings account, I am told that I will receive the validation by email after 2 reminder, I have been waiting 3 months and still nothing. Do not answer the email or the phone while the agency is not open to the public and there are 4 inside ... And to complete a loan request has been made and after validation I am contacted to tell me that this is no longer possible because an overdraft of a few hundred euros was found 13 years ago on my partner's account ... By discussing with my entourage it turns out that it is obviously a habit in this agency. To sum up if you just want a bank to put your money in and pay unnecessary fees go for it, but if you need real bank service go your way

No more service to the customer, we can only go there in the morning, in the afternoon by appointment, it is not manageable for the customer or we pay for these services .. As long as we do, we take an account with a digital bank is cheaper and we have the same services, ie we manage everything from our home computer. I am in the process of seeing for a termination of my account with them.

Unreachable ... What a lack of professionalism

They are incapable. I filed a project for a building they never opened my file. The counselor Mrs. sene ....... Is completely immature and no longer answer calls when you disagree with her. Never reachable. I'm leaving in another city impossible to know the amount of my account in another agency. Brief savings bank goodbye.

Shabby advise. You propose things but are not keen to put them in place correctly. As a result you end up in situations you should not be confronted with. They are big thieves, unscrupulous. Especially .. run away from this bank. Incompetence, lies, ingratitude, disastrous, bad, shameful ... are words that go well to qualify this thing!