BNP Paribas - Reims Porte de Paris

Incompetent people. As mentioned by another opinion, the advanced oral offers are not found in the contract. Staff are useless (especially Vanessa who has a record of incompetence, she does not respond to messages and when she does she adopts a dismissive tone. Has she forgotten that she is there to SERVE customers?) . They don't answer emails, not messages. Bank charges are staggering: I paid a fee of € 4 per month for a basic debit card! The application is slow, and BNP's services fall short of the mark. Use portability and flee this bank, even more this agency. Lots of competitors are more efficient.

The advisers are not nice at all, it's nonsense, Each time he offers insurance I say no I am not interested, I am here for another request he answers me in a bizzare way Think carefully about insurance if not for your file I can do nothing for you, Until it’s the first time This is my 2nd complaint at headquarters Either he changes my agency or I change the bank

Bad address and bad hours.

BNP the bank of a changing world :)

excellent service. courteous and intelligent staff.